Returns & Exchanges

At STILLEN, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing